WORK MOTIVATION..........
A Critical Thinking Exercise
Read the chapter on motivation and then resolve this case scenario:
Racha started a Web site development company seven years ago that initially was very successful and rapidly grew to a staff of more than fifty employees. Over the last few years, however, sales have dropped somewhat despite expanding demand for her company's services.
In addition, Racha has noticed a real change in morale, motivation, and productivity among her workers. When the company was formed, her small group of computer programmers couldn't wait to come to work each morning, and the office bustled with excitement, energy, and friendly banter. Now, however, many seem to view their work as merely drudgery and a job to pay their bills.
Equally troubling is that Racha's once extraordinarily productive employees are accomplishing much less each day --partly because some of their skills are a bit out of date--and she has been forced to hire a number of highly paid temporary employees to fulfill the company's contracts. At the company's annual holiday party, Racha overheard some grumbling among a few senior workers about everything from their lack of involvement in company decisions to their resentment of the new "hotshot" temporary employees. She even thought she heard someone complain about the lighting and carpet in the office!
Knowing that she must take steps to improve her workers' morale and put the company back on track, Racha decides to call in a team of industrial-organizational psychologists to assess the company and recommend solutions.
Discussion:
What steps might the team consisting of an industrial-organizational psychologist and a personnel psychologist take to remedy the current situation? What problems might be uncovered? What solutions might be recommended? How should they use the theories of motivation to help resolve the problem?
Discuss these questions from each perspective: 1. Personnel psychologist; and, 2. Organizational psychologist.
Source:
Straub, Richard O. (2003). Study guide to accompany David G. Myers Psychology, Seventh Edition. New York: Worth Publishers, P. 363.
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